Tickets

Your own ticket panels with a fully customisable embed and several categories as buttons or a select menu.

Tickets Vulpo

Your own ticket panels with a fully customisable embed and several categories as buttons or a select menu.

  • This module stores data in Vulpo's database.
  • This module has 2 settings in the dashboard.
  • This module is free – Vulpo has no premium.
Set up in the dashboard

Features

  • Ticket panels with their own embed and several categories as buttons or a menu.
  • Private ticket channels for member and team.
  • Rating via DM after closing, history in the ticket log.

Furniture

  1. Open Tickets and create a panel.
  2. Pick categories, team roles and a channel, then send.

Use

  • Members open a ticket with a button; the team closes it with the button in the ticket.

Configuration

You find these settings in the dashboard under Tickets.

FieldDescription
Panels –
Rating via DM Whoever opened the ticket gets a DM and can give 1 to 5 stars. The rating goes to the ticket log and – as long as it still exists – to the ticket channel.
OffWhen the ticket is closedWhen the ticket is deleted

Troubleshooting

Ticket channel isn't created.

Vulpo needs “Manage channels” in the ticket category.

Stored data

For this module Vulpo stores:

  • Tickets with creator, status and rating

More in the privacy policy.

Any questions? Get help